BE PART OF AN INDUSTRY LEADING TEAM
Job Title: Terminal Manager
Reports to: General Manager
The Terminal Manager is responsible for the overall operational efficiency and compliance of a transportation facility. This position provides leadership, support, advocacy and promotes the organization’s values. Responsible for safeguarding the health and safety of all employees and independent contractors in accordance with the organization policies and applicable laws.
- Establish and maintain strong interpersonal and professional relationships with drivers, customers, and other departments within 1845.
- Responsible for designing a variety of tactics to assist in engaging drivers to maximize retention and reducing turnover.
- Work with the Recruiting Team to conduct an effective and efficient new driver onboarding process.
- Plan, develop and implement strategies to maximize production and reduce repair and maintenance cost.
- Responsible for effectively deploying resources to support the ongoing needs of the business; while ensuring that equipment and drivers are utilized to maximum efficiency and in compliance with government regulations, company standards and customer expectations.
- Maintain a safe, efficient, and orderly terminal, office, and yard.
- Responsible for staying informed of current industry specific affairs and staying abreast of field level activities within assigned area.
- Effectively communicate with internal and external customers; deliver quality service in accordance with goals and expectations.
- Perform work safely and in accordance with company standards and safety regulations.
- Manage customer relationships, communications, and problem resolution.
- Coordinate and/or participate in special projects as needed.
- Comply with all attendance and company policies and processes.
- Perform other reasonable duties as requested.
- Bachelor’s degree or the equivalent of two (2) or more years’ experience in the Logistics industry or five (5) years’ experience in a management role or the equivalent combination of education and experience.
- Ability to maintain a valid driver’s license, a driving record satisfactory to the Company and the minimum state required insurance.
- Intermediate knowledge in the use of Microsoft Office products.
- Strong working knowledge of Department of Transportation licensing, regulations, and Federal Motor Carrier requirements.
- Must be able to manage multiple tasks successfully and simultaneously, and work with minimal supervision.
- Possess excellent interpersonal stills, strong oral and written communication ability.
- Ability to pass a Fit Test.
- Must present a professional image of the company when speaking to drivers, customers, subordinates, and vendors.
- Ability to troubleshoot operational problems.
- Ability to travel by car long distances (500 miles). Expected travel is up to 45% of the time.
- Ability to comply with company attendance, work extended hours and shifts with little or no notice.
Essential Mental Demands
With or without accommodation:
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
- Ability to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight
measurement, volume, and distance.
- Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Essential Physical Demands
With or without accommodation:
- Ability to intermittently lift up to 50 pounds.
- Ability to stand more than 2/3 of the shift.
- Ability to walk more than 1/3 of the shift
- Ability to sit for more than 2/3 of the shift
- Ability to intermittently squat, climb, twist, bend, push, and pull.
- Ability to use hands to finger, handle, or feel.
- Specific vision requirements include close vision, distance vision, depth perception and the ability to adjust focus.
Americans with Disabilities Act – 1845 will make reasonable accommodations in compliance with the Americans with Disabilities Act. We are always willing to consider reasonable accommodations, which may allow a disabled person to perform this or any other job. The requirements are a list of what we believe at this point to be necessary in order to perform the essential functions of the job.
The above information is only an illustration of the general nature and level of work performed by the employee within this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
The job description does not constitute an employment agreement between 1845 and employee and is subject to change by 1845 as the needs of 1845 and requirements of the job change.