Fleet Coordinator (Driver Manager)

Reports to: Dispatch Manager

General Summary

Provide frontline leadership to drivers in a fast paced environment. The Fleet Coordinator is the lifeline between the business, drivers and customers. Safety focused and accountable for fielding calls from drivers and working one-on-one to solve problems by providing creative solutions that exceed customer expectations.

Essential Functions

  1. Establish solid business relationships and maintain open, accurate and timely two-way communication with drivers and internal associates.
  2. Provide driver individual development, education, and training through daily coaching
  3. Troubleshoot driver problems such as home time, payroll, breakdowns, logging violations, equipment discrepancies etc.
  4. Assess needs for Personal Protective Equipment (PPE) and recertification. Communicate safety directives and promote driver attendance to monthly safety meetings.
  5. Communicate with drivers when breakdowns occur.       Evaluate the service impact and work with dispatch to repower if necessary. Determine the most cost effective solution while maintaining service to the customer. Schedule roadside assistance and /or towing as needed for company equipment.       Log all service requests and track expenses. Create work orders in Dossier. Assist IC / Fleet Owners with options for service providers if requested.
  6. Exit Interviews – Conduct exit interviews with departing drivers within 2 days. Complete termination notice timely including determining reason for termination.
  7. Provide support and assist dispatch operations as needed.
  1. Perform work safely and in accordance with company standards and safety regulations. Comply with all attendance and company policies and processes.
  2. Perform other reasonable duties as requested.

Job Specifications

  1. High school diploma or the equivalent
  2. Must have strong understanding of the difference between an Employer/Employee relationship and a Carrier/Contractor relationship
  3. Must have strong communication skills; must give instructions clearly so that the drivers understand them
  4. Must be able to work under pressure
  5. Develops and maintains cooperative and professional relationships with drivers and company personnel.
  6. Uses logic and reasoning to analyze, understand, and evaluate situations. Identifies the strengths and weaknesses of alternative approaches or solutions to a situation. Exercises appropriate judgment in establishing priorities.
  7. Basic understanding of safety regulations and DOT compliance.
  8. Familiar with all aspects of the Commercial Trucking Industry including drivers.
  9. Basic understanding of McLeod Software, Microsoft Word and Excel.
  10. Highly detail oriented and strong organizational skills.
  11. Ability to work extended hours and shifts with little or no notice.

Essential Mental Demands

With or without accommodation:

  1. Ability to read, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports, and correspondence       Ability to speak effectively before groups of customers or employees of organization.
  2. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  3. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Essential Physical Demands

With or without accommodation:

  1. Ability to intermittently lift-up to 10 pounds.
  2. Ability to sit more than 3/4 of the shift.
  3. Ability to walk less than 1/4 of the shift
  4. Ability to stand less than 1/4 of the shift
  5. Ability to intermittently squat, climb, twist, bend, push, and pull.
  6. Ability to use hands to fingers, hands, wrist, to turn and reach and feel.
  7. Ability to communicate effectively.
  8. Specific vision requirements include close vision, distance vision, depth perception and the ability to adjust focus.

Americans with Disabilities Act – 1845 Oil Field Services will make reasonable accommodations in compliance with the Americans with Disabilities Amendment Act. We are always willing to consider reasonable accommodations, which may allow a disabled person to perform this or any other job. The requirements are a list of what we believe at this point to be necessary in order to perform the essential functions of the job.


The above information is only an illustration of the general nature and level of work performed by the employee within this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between 1845 Oil Field Services and employee and is subject to change by 1845 Oil Field Services as the needs of 1845 Oil Field Services and requirements of the job change.

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